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Talk to the people who cut the files

No ticket queue, no chatbot. Messages land in the workshop inbox and get answered by whoever drew or tested the design you’re asking about.

Last updated 11 Nov 2026

Geometry bug reports

Quote the design ID, your machine, material and the format you downloaded. Most are fixed within 48 hours.

Design requests

A sketch or a dimensioned drawing is plenty. We publish two community requests every month.

Copyright notices

Choose the Copyright notice topic and include the design URL. Valid notices are actioned within two business days.

DXF Design Point

Something on this page unclear?

Policy pages here are written to be read by people who make things, not by legal departments. Tell us what is unclear and we’ll rewrite it.

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